About Service
Delivering Healthcare Solutions
At Macromed, we provide a full spectrum of hospital and clinical equipment services, offering both products and expert support to meet the evolving needs of the Sri Lankan healthcare system. From operating theatres to home care, we serve with unmatched reliability and technical expertise. Our services go beyond supplying products — we ensure installation, staff training, ongoing technical assistance, and after-sales care. As authorized distributors of globally trusted brands, we help medical institutions function with confidence. Every service is designed to improve patient outcomes while supporting medical professionals with the tools they need, when they need them.
We provide fully integrated medical solutions that include all related equipment, accessories, and configurations tailored to your facility’s exact needs. From OT lights to ICU beds, our service ensures compatibility, workflow optimization, and future-ready setups, enabling clinicians to deliver seamless patient care backed by reliable infrastructure.
Our team doesn’t just deliver equipment—we deliver knowledge. Every installation is supported with on-site clinical and technical training, system orientation, and operation guidelines. We ensure your staff is confident using each device and provide ongoing assistance through phone, remote, or physical troubleshooting across Sri Lanka.
As the authorized distributor for brands like Merivaara, Lowenstein, Weinmann, and IMO, we guarantee international-standard, ISO-certified medical devices. All equipment undergoes stringent quality control and compliance. This ensures long-term reliability, better clinical outcomes, and trust among both healthcare professionals and patients.
We offer more than equipment—we offer long-term value. Our after-sales services include warranty management, preventive maintenance, on-site repairs, and genuine spare part availability. Each service is tracked, recorded, and followed up—ensuring that your medical investments remain efficient and worry-free throughout their lifecycle.
With a presence across Sri Lanka, our islandwide service network supports hospitals from Colombo to remote regions. Our trained field teams, partner centers, and rapid logistics allow us to respond to service calls quickly—ensuring hospitals and care centers never face equipment downtime alone.